Technological & Communication:

We have a total computerisation in all the branches. The branches are connected with latest communication tools. We are always open for our customer queries and enquiries, with on line tracking tools, calculators and locators. Each and every individual consignment never goes out of the office premises without scanning.


  •        IBM High end Servers – 7 Numbers

  •        Software – Online Courier Management System (OCMS)

  •        State-of-art PCs – adequate

  •        24 Hours Operations

  •        All offices are connected through Broad Band/Lease Line Connection

  •        State-of-Art Document Scanning through Scanners in all Distribution Centre.

As a courier company, we believe that our service is to gratify the time bound need of your business. Well-planned infrastructure is our greatest strengths.


A highly professional team of operation is working round the clock for achieving the target of delivery within stipulated hours.

Branch Network:

Connectivity with own presence is the key to speedy delivery and personalized service. We have developed an impressive network of more than 22 branch offices, covering 1100 destinations in 19 districts of all over West Bengal & operations in Sikkim also.

Customer Care:

A dedicated team of qualified customer care executives is concentrating our customer round the clock with the help of highly technical infrastructure, computerization and communication by strait of art technology.

With the able guidance of our Founder Mr. S. C. Chakraborty with Mrs. Mita Chakraborty, being the part and parcel of the entire operation, a team of 2000 courteous and dedicated professionals is always equipped to serve our customers. We have a separate Customer Service Department, always on toes to serve our esteemed customers.

Warehouse for Maintaining Inventory

  •        4500 Sq Ft dedicated space

  •        Organized racking system

  •        Docs /material retained for 3 months or as per agreement with Client

  • Our Functional Departments- the Chain of Activities & Support Architecture

    Zodiac Express

  • Document Flow & Sharing of Processes in the Business Cycle

    Zodiac Express

  • Operation Procedures for Courier & Logistics

    Zodiac Express

  • Packing & Forwarding Processes

    Zodiac Express